Global BCM & Support
Assist the Air & Ocean business to improve efficiency as well as implementing CargoWise and educate users
Added: 20 December 2024
Job description
- Lead implementation projects in various countries (e.g., GAP analysis, setup, etc.).
- Assist in implementing best practices.
- Conduct user training across Europe, Asia, and the US.
- Collaborate with the Business team to analyze business logic and optimize workflows.
- Oversee and follow up on pre-agreed CargoWise processes.
- Provide first-line support to NTG’s CargoWise users.
- Manage user accounts within the application.
- Some travel activity may be required.
- You will also be supported by a comprehensive IT Business Team.